Database Ci install status keep changing in a loop from intsalled to retired

ayush_g
Tera Contributor

There are lots of issues occurring related to manually change install status of database records CI while checking audit history it shows  Discovery  (Discovery mid server user) is updating install status as Installed while User name with system marking it as retired and the same process keep changing install status in a loop 

 

How to fix it.

3 REPLIES 3

Mannapuram
Tera Guru

@ayush_g  I guess, you have a retirement data policy in the table 'cmdb_retirement_custom_definitions', setting the Database records to 'retired'. However, they are still discoverable, thus, Discovery is setting them back to 'installed'.

What is expected from these CI records? 

They should be retired? - If yes, make sure they are not discoverable

They should be installed? - If yes, check the retirement policy on 'Linux Server' and correct. 

 

@Mannapuram , I can see there is no  active records found in "cmdb_retirement_custom_definitions_list".

@ayush_g You can check in the 'CMDB Workspace' -> 'Management' tab -> 'Data Manager' -> Manage retirement Definitions -> check for Linux Server and other details. 

 

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