Dependent CI Task
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4 hours ago
Xanadu System:
Please work with me, first role in CMDB, first 2 months with no experienced SN CMDB SME on team.
I am working on adding the task for Dependent CIs to be retired when the connected to main CI is retired,
Following the SN doc here: https://www.servicenow.com/docs/r/xanadu/servicenow-platform/configuration-management-database-cmdb/...
states that i need the system property "cmdb.dependent.ci.cascade.retire.enabled" be True, but my company does not seem to have this what I believed to be a OOB function.
Right now when I manually retire CIs the dependent CIs go onto the (cmdb_dependent_ci_ledger) as it should but no task is being created...
My question is what are the steps/list to getting this automated?
If i create this system property myself is there anything I need to do in addition?
What script needs to be in the system property