Discoverable and non-discoverable CI attributes

[RChevalier]

Is there a list that indicates discoverable and non-discoverable CI attributes?

[Community Alums]

Hi @RChevalier ,

I don't think there is a OOTB list which will give you discoverable and non-discoverable CI attributes !!

However, you can refer to these discussions which will guide you :

https://www.servicenow.com/community/itom-forum/non-discoverable-cis/m-p/888984

https://www.servicenow.com/community/itom-blog/how-to-exclude-discovery-based-on-ci-attributes-such-...

[RChevalier]

Hi Sandeep,

Thank you for your response. It does not answer my question. It is understood there needs to be a process for managing discovered and non-discovered attributes. We need to know which those are so we can appropriately prepare. Some attributes appear to be populated by other sources as well, like status changes and verification/audit history. And more, like related contract information. Why wouldn't ServiceNow provide/document these definitions or map them? Otherwise we must figure it out as we go.