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Discovery activation in lower instances.

Thanvik1
Tera Contributor

Hi All,

 

We are implemnting the discovery first time. I just want to know what is the process or plugins that need to enable ? if not exists in the lower instances what are all the inputs we need to give it to Servicenow team to activate it (List of Plugins discovery and clound discovery)

2 REPLIES 2

Sandeep Rajput
Tera Patron

@Thanvik1 Please refer to this tutorial to know the required information about enabling discovery in your instance https://www.youtube.com/watch?v=tNgDtp9Af1g 

 

Hope this helps.

Setup Discovery in ServiceNow Discovery finds computers, servers, printers, various IP-enabled devices, and the applications that run on them. It can then update the CIs in your CMDB with the data it collects. There are two types of discovery: Horizontal discovery: Horizontal discovery is a ...

Christopher Hub
Tera Guru

Discovery needs to be requested:

Request Discovery

 

Then you'll want to update your plugins.  CMDB CI Class Models, and Discovery and Service Mapping patterns are the most critical two to get in place. T

 

All of these are available in lower environments or in PDIs.