Discovery Fundamentals On Demand- Create Credentials

[BhupendraSN]

I am learning Discovery Fundamentals on Demand training and part of that there is a task to create credentials but when I am trying to attempt that task with below provided details, credential is not testing successfully and I am getting Authentication Failed message. While similar SSH credentials is being tested successfully. Could anyone help me to please to understand why Windows credential is not testing successfully?

Windows Credential:

Type: Windows Credentials

Name: Windows Servers

User name: itomadmin

Password: Disco2learn4fun@1! 

Save and then Test the credential against: 192.168.16.11

[Alan Prochaska]

I am having the same problem.  It appears to be an authentication problem:  name and password are no longer valid or got corrupted.  Is there any way to verify and/or correct?

[Dr Atul G- LNG]

Hi @Alan Prochaska 

Did you copy and paste the password, or did you manually type it in the password field? If you've tried both and it's still not working, please log a Now Learning case.

[BhupendraSN]

Hi Anders, 

Thank you for response. Below is the instructions and error screenshots. Linux instructions and test working fine.  

REQUIREMENT:

As the Cloud Dimensions ServiceNow Discovery administrator, you are tasked to create a Windows and Linux credential using the following information:

NOTE: When working with credentials, it is highly recommended that it is the sole responsibility of the customer to enter and manage any and all credentials in the ServiceNow instance.

Windows Credential:

Type: Windows Credentials

Name: Windows Servers

User name: itomadmin

Password: Disco2learn4fun@1! 

Save and then Test the credential against: 192.168.16.11

SSH Credential:

Type: SSH Credential

Name: Linux Servers

User name: itomadmin

Password: LinuxDisco4Fun@1!

Save and then Test the credential against: 192.168.16.12

Screenshots- 

[Gomathi Kannan]

Hi @BhupendraSN ,

This may be due to copy paste problem. Try to type and see whether you are getting a successful message.

Hope you are also using correct port 135 for your test credential.

Also check the MID server capabilities whether you selected All application or not

[Gomathi Kannan]

Hi @BhupendraSN ,

Even I'm also facing this issue, this may be due to the credential got expired so please raise a case with ServiceNow

BR,

Gomathi K