I accidently loaded data into the wrong table and it has severely messed it up. I did not create a update and now im wondering if there is a way to rollback any changes made within the last 1-2 hours. Help please!!!
We are on Vancouver version. After creating a service map and sending it to the application owner for review and approval, the owner does not see the Approve button. How do we add the required permissions?
Hi All,The hardware table is the parent table when I'm trying to mandate the fields in hardware it's reflected in the other child tables also. I don't want to mandate the fields in child tables I need to mandate them only in parent tables. Can anyone...
Hello All, We are planning to setup field normalization. We know that the fields like operating system, model id, cpu_type are normalized. Please any one help us to recognize the additional fields which can be considered for normalization. Regards,Sh...
We have an airWatch ServiceNow integration with service graph connector plugin approach. It has a robust transform map and primary key for handheld devices are via IRE of cmdb. Can I know how we can find out if the data/record is created for the fir...
hi there i have some data coming an external source that i have set up a import set to for but based off the value of one column i want a import the data in to different tables in the CMDB. some will go to the services table (cmdb_ci_service) the ...
I want to create a exact duplicate of a current table and its records. How can i about doing this? Is there any way of doing this wayout scripting? Like a button that just lets me make a copy? Or do i need to write a script?
I ran into a problem trying to setup the view for CMDB - Workspace for cmdb_ci_vmware_nic that I haven't encountered elsewhere and even when I reverted and tried again, I got a pretty similar situation but I'm not sure where to look for the flaw. I d...
How to generate a report of all the integrations integrated with servicenow.Which table to consider?Where can I find out the integratons data?How much IntegrationsHub is useful here.
Hi All,We have a scenario in server table where Discovery is creating Duplicate CI's in the format like one CI is created with Serial number and the same CI is getting created after 2 months with empty serial number and same name and IP. When we run ...
Our CMDB team wants to view the Audit history for a CI in list view option (Context menu - History-> LIST) or something like"CMDB Baseline" (which is now deprecated).OOB this is available only for admins based on the defined ACLs. 1. Why ServiceNow h...
I am developing an integration with an external source and would like to verify the records that have been created or updated by the external source in the CMDB.I'm pushing the updates from the external source using a new Discovery Source and using t...
Hi There, One of our clients is using Altiris for end user devices management. ServiceNow has already deprecated Altiris integration in the Istanbul releasehttps://docs.servicenow.com/bundle/vancouver-platform-administration/page/integrate/cmdb/conc...
Hello,I wanted to know, Who builds the Service Graph connector?This doc link says "SG Connectors are built by ServiceNow and our technology partners." SG app 1 (Intune) - https://store.servicenow.com/sn_appstore_store.do#!/store/application/a1ce96466...
Hello everyone! We were asked to make the incident list auto-refresh every 30 seconds, for everyone. Is there a way to do this? I've looked at some solutions, but none of them are actually this. And this is what they want specifically. Thanks in adv...