Hi Community, Does anyone have any suggestions on maintaining data in Key Values ( cmdb_key_value ) table? We have many sources in our environment that create data in this table and the updated field value of the record doesn't change with every disc...
Trying to change the label name for a Network site, but it is not allowing me to select the table when changing the label. Table> not showing any table for cmdb_ci_ni_site. any help is much appreciated thanks, chandra deep
Hello. Im in the process off setting up discovery, and I have a few questions.I am getting these warnings when discovering an IP address with a Linux Server: The discovery is somewhat successfull and the Linux server is added/updated to the cmdb, b...
I am working on a workflow and I have the following problem: Branch leads to 3 IF logic API CallsIf the response is no we will create catalog task (once the tasks are closed we will continue to the join Than set state to completed)if the response is...
Hi, I am wondering how to resolve/ remove an info message showing on my CIs “Info Message This CI is a duplicate of:” (I am not including the name of the CI it’s a duplicate of, for privacy) In the example I’m looking at a Remediate Duplicate Task wa...
I've been working on a workflow that creates 3 different tasks: Although all tasks have state closed complete the RITM is being set to closed Incomplete.And the Join have 2 result complete (set RITM to resolved) and incomplete (set RITM to closed inc...
Is there documentation about how the State, Install Status and Operational Status fields on Virtual Machine Instances get set during cloud discovery of an Amazon AWS or Microsoft Azure account?
Hello, What is the difference between Dynamic CI Groups and Principle Classes in CMDB? Are there use cases for each to help clarify the difference? Thanks!C
Hello, I'm facing following scenario. I have 2 variables: Service and Application. Service variable is a reference variable to one of the CMDB Classes. Application variable is a reference variable to cmdb_rel_ci table. I've set filtering for this var...
Hi everyone,I'm seeking guidance on implementing a solution to update certain fields of Configuration Items (CIs).Here's the scenario:We have Windows servers with some empty fields, specifically the "Location" and "Install Date" fields.These servers ...
Hi Experts, Our requirement is , SG-SCCM should update the OS field only if OS value is blank and also-1. Discovery has primary privilege to update the OS info. - Discover can always update it.2. SCCM has secondary privilege. Only if blank, SCCM can...
Hello, OOTB there is a Model Category called IP Address. This Model Category is linked to the CMDB CI Class IP Address.So when we create a CI from the Class IP Address a "Unknown" Model is created and linked to the CIs Model ID field.I know the Model...
Hello everyone,I wanted to know if there is a way to create an alert in case the agent (client collector) is not available (down).
I have developed a custom component for my scoped application Generally when it get's published it will be available for customers to install it.My question is how can add my scope's custom component into SOW, since I want incident and sys_id to pass...
I continue to get new Duplicate CI tasks daily for records identified as duplicates that have been created over a year ago as well as updated a year ago. I am curious if there is a limitation on the number of CIs that run against the duplication sca...
