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Discovery stalling after Zurich upgrade

Randall Faulk
Tera Contributor

‎03-05-2026 05:29 AM

We have just upgraded to Zurich. Patterns and plugins are up to date. But after the upgrade I am seeing that anytime something is discovered with a database or active directory discovery stalls. ECC Queue looks like it's sent and recieved the payload but then it just sits. Doesn't discovery the next address or anything.

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5 REPLIES 5

Dr Atul G- LNG
Tera Patron

‎03-05-2026 05:31 AM

Repiar the Discovery plugin and the MID Server plugin one time.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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Randall Faulk
Tera Contributor
In response to Dr Atul G- LNG

‎03-05-2026 07:20 AM

How do I repair the discovery plugin?

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Patrick Quinlan
Giga Guru
In response to Dr Atul G- LNG

‎03-10-2026 11:43 AM

I was able to repair the MID Server plugin (com.glideapp.agent) but I'm not sure how to repair the Discovery plugin as you mentioned. Discovery (com.snc.discovery) does not appear in Application Manager. I did request to have the plugin installed from ServiceNow Support....but that didn't have any effect.

 

Can you provide steps on how to 'repair' the Discovery plugin?

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Kelly F-R
Tera Contributor

‎03-05-2026 07:13 AM

Randall, can you post if you implemented the repairs, and your results?  Sounds similar to an issue we're having.

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