Has anyone had success with CMDB data manager policies?
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02-01-2022 04:16 AM
Hi,
Has anyone had success using CMDB data manager policies?
I.e. archiving CI's, so CI's have life cycle stage status = retire, and afterwards these CI's are archived.
In my PDI I can manage to get the CI's retired, but for some reason nothing happens when executing 'archive' job. No approval task is generated in 'open tasks' on CMDB data manager view.
/Tobias
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02-13-2024 01:10 PM
FYI for anyone that comes across this. The Needs Review feature was broken Until Utah Patch 10, Vancouver Patch 4, Washington Release.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1362321