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Tracing back updates through History and Sys Audit

Hello, there have been happening strange things in our instance. We noticed a few days ago that System is performing an Update on certain approvals in Requested Items. For example there is a RITM which needs approval first from our Servicenow Develop...

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lmao by Tera Contributor
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依存関係ビューについて

当該機器でサーバ停止やサービス停止の障害が発生した際に、当該機器で障害が発生していることが視覚的に分かるような(例えばアイコンが赤く表示されるなど)機能はありますか? もしそのような機能がある場合、障害が発生したのとほぼ同時(リアルタイム)に表示されますか? When a server outage or service outage occurs, is there a function (a red icon) that visually indicates that a problem h...

Discovery not populating Cisco WAP IP Addresses

We are currently experiencing an issue where around 200 out of >13k WAPs are not populating the IP address field.When I test the Cisco WAP pattern on the Controller, I can see that Discovery is pulling the IP Address for the WAPs fine, but not popula...

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The purpose of the view cmdb_class?

Hi Forum!Just came across the view cmdb_class (not a table). Since it's a join of cmdb_ci (ande therefor contains allt the CMDB data) I was wondering what the purpose of this table is? I saw that it's used in some PA indicator sources. In the join it...

Johan13 by Mega Guru
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Resolved! CI and Asset lifecycle Management

Hello , We have CMDB with discovery enabled, it is creating the record in CMDB when it is discovered with status as Installed.We want to create the CI which are in-stock and updated as installed when discovered  via discovery. SImilarly Asset-ci sync...

Divya79 by Giga Contributor
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Interview Question - When a CI become an Asset?

Hi Members, One interviewer has asked me that 10 CIs got discovered then what is the process to make 4 CIs out of 10 an Asset? That is, 4 CIs out of 10 discovered CIs should become Assets. Please advice. Thanks,Neha

NehaSNOW by Tera Guru
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  • 4 replies
  • 1 helpfuls