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Help with "Cloud Resource ID" lookup Rule

singamaneni
Tera Contributor

Hi,
Can someone help or suggest some turn around solution for my below issue?
My CMDB CI Lookup Rule " Cloud Resource ID" is behaving weird. First time it's not creating new CI if cudn't find a match. instead of it, it's assigning to a bad CI which is "/Subscriptions/undefined****". 

Tried several times script changes but cudn't get rid of it. The irony to this is, if I run the "Reapply lookup Rule" at Discovered Item level, it's creating a new CI & mapping to it. 
Couldn't get the logical flow. Could someone throw crazy thoughts here?

 

Any help appreciated.

 

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