How can CMDB team view the Audit history for a CI?
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11-19-2023 08:58 AM - edited 11-19-2023 09:01 AM
Our CMDB team wants to view the Audit history for a CI in list view option (Context menu - History-> LIST) or something like"CMDB Baseline" (which is now deprecated).
OOB this is available only for admins based on the defined ACLs.
1. Why ServiceNow has not allowed to view this for non-admins?
2. What are the possible options to fulfill this? Introduce new ACL? or add the Activity (formatter) just like what is seen on INC form?
How are you doing this today?
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11-20-2023 01:48 AM
Anyone?
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11-20-2023 02:19 AM
Hi @Suggy
https://www.servicenow.com/community/developer-forum/how-to-check-audit-history/m-p/2123639
https://www.servicenow.com/community/itsm-forum/audit-vs-history/td-p/570366
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Dr. Atul G. - Learn N Grow Together
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11-21-2023 05:41 PM
Hi Atulya, thanks for replying. I have already seen several such posts but none of them answers my query 🙂