Hi @OliverTim ,
| Integration Type |
IRE Enabled by Default? |
How to Invoke IRE |
| IntegrationHub ETL |
Yes |
Auto-handled |
| Transform Map |
No |
Use GlideIdentificationEngineScriptable() |
| IntegrationHub Flow |
No |
Use IRECIUtils().createOrUpdateCI() |
Solution Overview as per my understanding -
While IntegrationHub ETL uses IRE automatically, other data import methods (e.g., Transform Maps, IntegrationHub custom Flows) do not invoke IRE unless done manually.
How to Use IRE in IntegrationHub (Non-ETL)
There are two main ways to invoke the IRE:
1. Using IRECIUtils.createOrUpdateCI() in a Script Step
Inside a Script step in your Flow or Action, use the IRECIUtils API.
Sample Script (inside a Script step):
var ciPayload = {
className: "cmdb_ci_server",
values: {
name: "myserver01",
ip_address: "192.168.1.100",
serial_number: "SN123456",
install_status: 1
}
};
var response = new IRECIUtils().createOrUpdateCI(ciPayload);
gs.info("IRE Response: " + JSON.stringify(response));
2. Use IdentificationEngineScriptable in Transform Map (Advanced)
If you're using a Transform Map or Scripted Flow Action, you can do:
var payload = {
className: 'cmdb_ci_server',
values: {
name: source.u_name,
ip_address: source.u_ip_address,
serial_number: source.u_serial_number
}
};
var engine = new GlideIdentificationEngineScriptable();
var result = engine.processCI(payload);
gs.info("CI processed via IRE. Sys ID: " + result);
Use this method inside the onBefore or onAfter script of a Transform Map or Script step in a Flow.
Important Notes
* The className must be the CMDB table name (like cmdb_ci_computer, cmdb_ci_server, etc.)
* The values object must include identification attributes as defined in the CI Identification Rules
* Ensure the CI Class has an active Identification Rule with properly defined Identifiers
The IRE will:
* Match using identifiers
* Update the record if matched
* Create a new CI if no match
Benefits of This Approach:
* Ensures consistency across CI data inputs
* Prevents duplicates
* Leverages identification and reconciliation rules
* Avoids bypassing the CMDB Data Manager
Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
Thank You
AJ - TechTrek with AJ - ITOM Trainer
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