How to close problem as "known error" status within RCA phase of Problem ticket

Joshua Comeau
Kilo Sage

‎05-09-2024 11:34 AM - edited ‎05-09-2024 11:47 AM

Built UI Known error Ui action and getting the following error

 

How to populate the resolution code via script?

 

JoshuaComeau_0-1715280438540.png

 

JoshuaComeau_1-1715280451410.png

 

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