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Independent' and 'Dependent' Identification rule?

Hello Experts,Could someone please explain in simple terms the use of Independent and Dependent in identification rules? I've read the documents, but I'm still not understanding them properly.Thank you.

Mark Wood by Tera Contributor
  • 1586 Views
  • 3 replies
  • 14 helpfuls

Identification and Reconciliation rule

Hi, What are the steps for creating Identification and Reconciliation rules in the CMDB to solve duplication problems, avoid duplication, and maintain a correct CMDB?Please provide the steps for the IRE (Identification and Reconciliation Engine) rule...

Intune Integration

Hi,I have implemented Intune integration in our servicenow. However, i am getting the softwares installed and devices from intune using separate end points and there is no common attribute in both the data. however i am unable to map the devices and ...

Unified mapping in servicenow

If you click on the unified map off the CMDB workspace and pull up a mapped application service it never renders in the workspace.

girija04 by Tera Contributor
  • 347 Views
  • 1 replies
  • 0 helpfuls

CMDB Practical use cases

Hello, CommunityI'm new to CMDB and would like to get better at using it, therefore could someone kindly share some assignments or real-world use examples with me?

Resolved! How to add the group by field filter in the dashboard in ServiceNow?

Hi Everyone,                   I have one requirement to filter the end date field of the hardware asset table using a group by along with a filter as this year and last year with it in the dashboard list widget. If anyone knows how to group by field...

PratikK098 by Tera Contributor
  • 548 Views
  • 2 replies
  • 0 helpfuls

Importing nested Json

Hey Community !!    I wanted to import nested Json into service now , it might be using etl Integration HUB or else using any REST API method .    Please share the necessary documentation/videos.      Thanks in advance.

rakeshkurma by Tera Contributor
  • 254 Views
  • 1 replies
  • 0 helpfuls

SNの機能不備について

リスト画面でグループでフィルターする際、虫眼鏡ボタン(リストから参照)で表示されたポップアップが数秒後に(またはカーソルをポップアップに合わせたり外したタイミングで)消えてしまう。同じ端末を用いる弊社数名でも同じ事象が生じており、原因を確認いただきたい。 ご参考)端末の仕様・ブラウザ:Edge・[設定] > [Cookie とサイトのアクセス許可] >  [すべてのアクセス許可]  > [ポップアップとリダイレクト] 許可済み、 [ブロック (推奨)] Offになっていることを確認済

ITOM & ACC discovery for databases

Hello community, I want to know if ITOM discovery or ACC can discover and offer information about database instances such as tables, views, and other details. Or do they only discover database instances without details?

Build CMDB relationships

Hi, We have loaded million of CI in ServiceNow without any association, how do we retrofit the association, is there any recommended approach? Can we write any script or is there any functionality in servcienow to build those relationships.Important ...

UjjwalJ by Tera Contributor
  • 443 Views
  • 2 replies
  • 0 helpfuls

Catalog Item - Multi Row Variable

Hi All, I have created a record producer on alm_transfer_order table in HAM module. I have used a multi-row variable to allow multi asset selection in the form.On selecting 1 asset here, request form is getting auto submitted (unable to select multip...

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Service Mapping Application Pattern

Hello Everyone, Hope you are doing well..! I have created a process qualifier and custom service mapping application pattern for one of the middleware application and 13 servers are associated with that middleware application. The additional data whi...

Sai184517 by Tera Contributor
  • 406 Views
  • 2 replies
  • 0 helpfuls