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Can we limit number of rows returned in queries and reports?

We have a number of users running large queries and reports during normal work hours that may be having a negative effect on performance. Is there a way we can put limits on number of rows returned for certain groups of users?Thanks

David77 by Giga Guru
  • 295 Views
  • 2 replies
  • 1 helpfuls

Printer Discovery

While Discovery implementation I am getting 0 OID in ECC queue for some of the printers devices.from where I can retrieve these OIDs for respective Printer Model.Please advise.

sadhna by Tera Expert
  • 295 Views
  • 1 replies
  • 0 helpfuls

Need help on asset management requirement

If the asset is onboarded to  Hardware table and the relevant asset category is updated later in hardware model table, the business rule defined is failed to update the End of Life and BR is working only when asset category is updated first in hardwa...

Teja3 by Tera Contributor
  • 184 Views
  • 2 replies
  • 0 helpfuls

CMDB Data Manager - Dependent CI deletion

Hi,  We are running cmdb data manager where we are doing the dependent CI deletion task.So i want to is there anyway or table where we can exclude the class which we dont want to be deleted via task? There are few classes which are imp that also is c...

Resolved! Updating Identification Rules

Hi Everyone. I have a few questions regarding sccm integration.  1. The service graph training on ServiceNow Learning says to use the resourceId from SCCM to find existing CIs. However, after doing some research it looks like resourceId isn't really ...

Austin27 by Tera Contributor
  • 1216 Views
  • 2 replies
  • 1 helpfuls

How to perform audits on CMDB?

I need to propose a solution to the customer on how to audit CMDB.What are the different ways to audit CMDB?What things we need to consider while auditing?Are there any out of the box methods available to do auditing?Are there any scripts available t...

Mihir YSSS by Tera Contributor
  • 2334 Views
  • 6 replies
  • 0 helpfuls

Resolved! Trying to Update IP Address Group Fields from Related CIs

I'm new at this and not sure if I'm in the right forum but here's the issue I'm having... Currently, in the CI list of our IP address, Approval Group, Change Group, Managed By Group and Support is showing up as empty.  I have a script in my business ...

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ShaunB by Tera Contributor
  • 606 Views
  • 7 replies
  • 0 helpfuls

discovery againt linux kvm host

I am running discovery against Linux KVM hosts. libvirtd is detected but the VM is not. There is no record in cmdb_ci_kvm* table. Please let me know if there are any settings required to detect VMs.

Yuji by Tera Expert
  • 596 Views
  • 2 replies
  • 0 helpfuls