How to get only L1 relationships from Service Association CI table
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03-02-2026 06:14 AM
In the Relationships UI, setting the max level to 1 shows only L1 relationships, but I am not sure how to achieve the same at the table level for reporting purposes.
Could you please advise:
- Is there any field in the Service Association CI table that identifies L1 relationships?
- If not, what is the recommended approach to get only direct (L1) associations for this dashboard?
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03-02-2026 06:17 AM
Hi @MaheshArcot
Did you try the CMDB query builder for this?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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03-03-2026 02:40 AM
Yes, I worked with the CMDB Query builder. Could you advise on how to apply a filter within the Service Association CI table?
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03-03-2026 08:58 AM
Hi @MaheshArcot
You need to use the relationship table for this and then select relationship type.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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03-02-2026 06:40 AM
Hi @MaheshArcot ,
This is exactly the use case for the CMDB query builder, as you can define exactly what table you would like to show based on which relationship.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
