How to restrict the option in reference filed on the selection of choice in another field
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06-26-2025 04:38 AM
Hi Team,
we have multiple active knowledge base
I have created a new field on kb_knolwedge form. On selection of this new filed ,I am populating value in knowledge base filed .
new field is "End User Article" Type -choice ->Yes/No
existing field "Knowledge base " is a reference field - also There is a dynamic filter (Get Default Knowledge Base) to get all active knowledge bases
Now on selection of Yes ,I am setting knowledge base field value "abc"
On selection of No - Knowledge base is showing all active knowledge bases ,including "abc" knowledge base ,How can I remove it from the list? I should not want "abc" to visible when selection of "No"
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06-26-2025 10:54 PM - edited 06-26-2025 10:57 PM
Hi @vinitaraico ,
For Achieving this more efficiently, you can update the Reference qual of the Dictionary to something below -
var ret='';if(current.<your_custom_field_name> == 'yes') ret='title=abc';else ret='title!=abc;ret
Though you will have a script to Auto populate Knowledge Base with 'abc' upon selection yes, you can restrict showing values for both cases 'yes' and 'no'.
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06-27-2025 07:41 AM
OOTB reference Qualifier already set I tried customize Query BR which we are calling in Dynamic filter but not working