Integration between SNOW & Qualys via SGC.

[Saptarshi7]

Hi All,

We are integrating Service Now & Qualys via Service Graph Connector. We have configured the Host & connection details. When trying to test Connection on Service Graph Connection Record, it is throwing Error 404 and Error Message as "Method failed: (/auth) with code: 404". 

When tested through browser , the Connection URL works and i am able to login via the same basic auth credentials. Same with POSTMAN and i get 200 with the same details.

[AJ-TechTrek]

Hi @Saptarshi7 ,

Please update the Qualys SGC connector from ServiceNow Plugin/store , Might be issue with SGC.

Also refer the below documentations to set up the connector Qualys SGC .

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/secops-integration-...

https://cdn2.qualys.com/docs/qualys-asset-inventory-cmdb-sync-ire.pdf

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Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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[Appy2]

Hi @Saptarshi7 ,
Lets us know how you resolve this issue, as i am also facing the same issue.

Thank you !

[avershinski]

How did you solve this? Having the same issue. 
If I use gateway I'm getting 401 error. However, if I'm using curl, postman or direct URL, everything works fine.

[SK Chand Basha]

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@avershinski wrote:

How did you solve this? Having the same issue. 
If I use gateway I'm getting 401 error. However, if I'm using curl, postman or direct URL, everything works fine.

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Hi

Which API you are using is it Asset Management API or Global API. 

Make sure all the properties need to update.