I would like to understand the capabilities available for discovering external MCP (Model Context Protocol) servers within ServiceNow.Specifically, we are looking at MCP servers that are hosted externally, such as on AWS or Microsoft Azure, and would...

Hello Everyone,@CMDB Whisperer We are exploring the AI Inventory capabilities in ServiceNow and would like to understand how the AI Inventory data model can be effectively utilized within Enterprise Architecture (EA/APM). After submitting an AI Use C...

Population of Assigned to From Agent Client Collector The population of "Assigned To" attribute [assigned_to] is supported only for Windows and Mac OS end-user Computer class CIs - [cmdb_ci_computer]. It is not supported for Server class CIs (Windows...

Setting up a MID-less Agent Client Collector (ACC) without osquery is essentially the "light" version of ServiceNow's agent. You’re stripping away the MID Server dependency and the heavy osquery daemon.   Before the agent can talk to your instance di...

I had a requirement where we needed to hide a UI Action from the top form header and display it only at the bottom of the form.   UI Action: When a UI Action is enabled as a Form button, ServiceNow automatically renders it in both the header and the ...