Intune Service Graph Connector – Mapping Additional Intune Fields to CMDB

SaurabhMahe
Tera Contributor

3 weeks ago

Hi Team,

We have integrated ServiceNow with Microsoft Intune using the Service Graph Connector. The integration is working fine, and device data is syncing successfully.

We now need to map some additional fields from Intune to CMDB, which are already available in the Intune staging table within ServiceNow.

Requirements:

  • Map User Principal Name (UPN) from Intune to CMDB → Assigned to
  • Map Device Enrollment Date/Time from Intune to a field on cmdb_ci

Could you please advise, What is the best way to sync these additional fields?

 

Any guidance or examples would be helpful.

 

Thanks!

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Fabian Kunzke
Mega Sage

3 weeks ago

Hey,

You can edit the mappings through the ETL. This community Answer should be able to guide you: https://www.servicenow.com/community/cmdb-forum/how-to-edit-a-service-graph-connector-mapping/m-p/22...

 

Regards

Fabian

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nowvengers
Tera Contributor

3 weeks ago

Hi, 

You can looking this video how to configure and map the fields.
https://youtu.be/7thMVfU_dkg
Feel free to mark this is an answer or helpful.

Regards,
Satpal

Please mark the answer as correct and close the thread if it resolved your issue, so future readers can benefit.
Mapping Service Graph Connector- Intune
Mapping Service Graph Connector- Intune
youtu.be/7thMVfU_dkg
Intune Service Graph Connector - Mapping Additional Intune Fields to CMDB
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