issue with ACL

Gampa Ashrith
Tera Contributor

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for ITIL role users they couldn't able to edit the application record can anyone tell me why ?? as well as i have checked with other ACL's which are written under application table but there is no issue with that ACL's 

2 REPLIES 2

koundi
Tera Contributor

You can enable Script debugger to debug as to why the write access is not being provisioned.  More details here: https://docs.servicenow.com/bundle/utah-platform-security/page/administer/contextual-security/concep...

Anurag Tripathi
Mega Patron
Mega Patron

For user to be able to write on this table, the role and script both should return true. 

Can you confirm both are returning true and still user is not able to write.

 

-Anurag