issue with ACL
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09-24-2024 01:28 AM
for ITIL role users they couldn't able to edit the application record can anyone tell me why ?? as well as i have checked with other ACL's which are written under application table but there is no issue with that ACL's
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09-24-2024 01:32 AM
You can enable Script debugger to debug as to why the write access is not being provisioned. More details here: https://docs.servicenow.com/bundle/utah-platform-security/page/administer/contextual-security/concep...
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09-24-2024 01:50 AM
For user to be able to write on this table, the role and script both should return true.
Can you confirm both are returning true and still user is not able to write.