Issue with Data mismatch feature in CMDB 360

[Suggy]

Source 1 says name of CI is 'APPLE' (caps) and source 2 says 'apple' and this is considered as DATA MISMATCH by ServiceNow... how to control this?

[AJ-TechTrek]

Hi @Suggy ,

Please refer below, Might help.

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/configuration-manageme...

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Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

[NowRobG1]

Thank you AJ for pointing this out.. 

[Samiksha Bhosal]

Hello @NowRobG1 

How did you prevented this upper/lower case data ?