Knowledge 2026

Rrsanchez
Kilo Contributor

How can I make the best use of Knowledge to deepen my understanding of CMDB best practices and implementation?
Are there any specific sessions, materials, or topics you would recommend prioritizing during the event?

Thank you all for the support.

4 REPLIES 4

AndersBGS
Tera Patron

Hi @Rrsanchez 

 

@have you looked through the sessions list? There are many CMDB related sessions… after this it is just to pick an chose if they are not already fully booked.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Dr Atul G- LNG
Tera Patron

Hi @Rrsanchez 

https://knowledge.servicenow.com/flow/servicenow/k26/sessions/page/sessions?search=CMDB&tab.catalogt...

 

 

CMDB special sessions, also visit ServiceNow booth as well.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Tanushree Maiti
Giga Patron

Hi  @Rrsanchez 

 

Date and time wise guided Agenda is given here for K26. Check and plan accordingly.

 

https://knowledge.servicenow.com/flow/servicenow/k26/sessions/page/sessions?tab.catalogtab=172055700...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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CasperJT
Kilo Sage

Hi @Rrsanchez ,

 

As the others have written I would recommend searching for "CMDB" and "CSDM" in the agenda builder as well as visiting the CMDB booth in the Expo flooor. There will also be vendors in the Expo that have CMDB specific products that you might be interested in hearing about.

 

Personally I try to get a mix of roadmap, customer, roundtable and lab sessions. Keep in mind, that the CMDB is in pretty much all the IT and security workflows, so you may not only become better at understanding CMDB through dedicated sessions but also those that depend on the CMDB (ITSM for example).

 

Personally I am attending the ITSM roadmap, 

Automate the Association of Foundation Group Data With Configuration Items to Better Align With CSDM, 
Exchange Roundtable: CMDB/CSDM Foundation—Build It Right or Fix It Now, 
Cognizant’s CMDB Transformation Journey to Maturity, 
Exchange Roundtable: CMDB/CSDM AI Readiness. These are just a few examples. So as the others mentioned, look around the agenda builder and see if anything pops out at you.
 
Depending on your level of knowledge of CMDB and CSDM you can also check out the CSDM 5 whitepaper. If you have a loing flight it might help you pass the time 🙂
 
Hope this helps.
 
//CasperJT