We created a Certification Policy for the Business Application class with five certification fields. After the policy execution, CMDB Task (CMDBTASK) records are generated.
When the Review Records option is selected, a pop-up window displays the certification fields, allowing users to Edit, Certify, or Fail the record.
- Changes made to the certification fields in the pop-up are successfully updated on the corresponding Business Application record and vice versa.
- However, when any field is selected in the pop-up and the Certify or Fail action is clicked, the page enters a continuous loading state and does not return a response. The action does not complete successfully and remains stuck in a loading loop.
Looping - We selected the first value then click on certify
we allowed field updates
