I am not having a lot of luck finding information in ServiceNow Docs or other posts in the Community. I even posted in the HAM forum, but have received no responses.
Can the Mobile Agent app be used to manage CIs/Assets without having HAM (specifically for computers [laptops/desktops])? Ideally, we would like for our techs to be able to update computer CI and asset records on the go if they are not at a computer (i.e. updating states/statuses, updating assigned to and location, adding computers into our inventory via scanning, etc). For additional context, this is for a healthcare organization.
Any information that can be provided would be beneficial.
Thank you!
