Not able to install Network Inventory Advanced (sn_ni_adv) plugin in PDI
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06-11-2026 05:29 AM
Hell All
Not able to install Network Inventory Advanced (sn_ni_adv) plugin in PDI
Do we have any restrictions for "Telecommunications Network Inventory" related plugins
Thanks
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06-11-2026 05:35 AM
Hi @Shantharao ,
Yes we cannot able to install those plugins as they require HAM plugin which we cannot able to install in our PDI.
If my response helped, please mark it as helpful and accept the solution.
Thanks,
Teja.
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06-13-2026 11:55 PM
Don't we have option to enable HAM plugins in our PDI,
Do we have any restrictions on HAM related products
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06-14-2026 12:54 AM
Hi @Shantharao
No, you cannot install the Hardware Asset Management (HAM) plugin on a ServiceNow Personal Developer Instance (PDI).
It is a known limitation that HAM is not available for PDI because it is a store app requiring official ServiceNow provisioning.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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06-11-2026 05:35 AM
We can’t get this plugin in a PDI because it’s blocked by another plugin, which is part of a Store application dependency.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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