Notification not triggering

[taahamushtaq]

I am triggering a notification from an event and the event is triggered from workflow.
The notification is sent to a recipient mentioned in whom to send of notification and also it should send it to the Catalog Task's "assigned_to" user.
But it isn't working , any idea how to achieve it.

[Brian Lancaster]

Can you provide how you are triggering the event? Have you looked at the event logs?

[Community Alums]

Hi @taahamushtaq ,

Ideally you should check if event is triggered or not, this can be validated in the Event Logs (sysevent). Search the name section with the event name.

Then check the syntax of the event queue if all the parameters are correctly passed.

Ensure in the notification that you select the correct Event.

Looking at the notification here the who will receive seems to be configured correctly.

It would be great if you can share the snippet of the script from where you are triggering the event.