Orphan Detection and clean up

Vijay Ram reddy
Tera Contributor

I need an documentation on how can we identify /detect orphan ci, orphan relationships and how can we cleanup. Need process documentation to enable future maintenance and knowledge sharing.

2 REPLIES 2

Tanushree Maiti
Tera Contributor

From OOB CMDB Correctness Dashboard ->Orphan CI Widget , you can detect all Orphan CIs.

 

For Clean up orphan CIs- this link can help: 

Solved: Re: Best Practise to handle Orphan CIs - ServiceNow Community


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Thanks,
Tanushree
Certified Technical Architect | 9xCIS

M Iftikhar
Kilo Patron

Hi @Vijay Ram reddy ,

 

Please refer to the following KB articles:

How to identify and delete orphan relationships - Support and Troubleshooting

Orphaned CMDB relationships - Product Knowledge

 

If my response helped, please mark it as the accepted solution so others can benefit as well.   

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.