Last weekend, my wife and I kayaked through the Uwharrie Mountains in North Carolina, following a portage trail that wound past the Doershuk archaeological site. As I picked my way along a rocky outcr...
Architecture Matters It's spring in my hometown of Pinehurst, North Carolina and the scores golfers arriving here daily are experiencing more than world-class fairways—they are entering a community wh...
In a recent blog post, I explained how to change the target class for a JAMF integration. Since then, someone asked how to do the same for an SCCM integration. Let’s walk through how to modify the tar...
Managing Business and Technical Services, along with their offerings, within ServiceNow can be a significant hurdle for many organizations. Often, Service/Portfolio Owners aren't fully versed in the n...
Last weekend, my wife and I kayaked through the Uwharrie Mountains in North Carolina, following a portage trail that wound past the Doershuk archaeological site. As I picked my way along a rocky outcr...
ServiceNow introduced a dedicated class for managing Business Services however there could be customers who were using the platform for a while might be still using the base cmdb_ci_service class / us...
Have you ever come across a product that makes you think, "Wow, how did I ever live without this?" If not, get ready to be amazed! Introducing the revolutionary new SeeMy CMDB plugin for ServiceNow, n...
Architecture Matters It's spring in my hometown of Pinehurst, North Carolina and the scores golfers arriving here daily are experiencing more than world-class fairways—they are entering a community wh...
I have recently started to explore Now Assist's CI Summaries capabilities in Xanadu. Here are some of my observations -1. The initial Summary was as below " The CI 'xxxxx' is a Windows Server with the...
Xanadu was our biggest AI release yet. It was quite the show, but we saved some of the most exciting numbers for the November curtain call. The November store release brings two Now Assist skills to s...
Unlocking the Power of Visibility with CMDB Dashboards and Service Graph Connectors In today’s dynamic IT landscape, visibility is key. Having a clear view of your IT infrastructure not only helps kee...
Hi Everyone,With the God Grace ,I’m excited to announce the launch of my new YouTube channel dedicated to sharing my expertise in the technical aspects of ServiceNow, including the ITOM and ITAM modul...
We are pleased to announce the following features in the Washington DC family release and store releases through April of 2024. Redesigned Data Certification on the CMDB Workspace The CMDB Workspace n...
Hi All, Please refer to the following documentation and useful links to begin your journey in learning CMDB and understanding best practices: I believe these resources will be very helpful in getting ...
|| CMDB highlights for the Washington DC release || Use CMDB Data Manager in CMDB Workspace to administer and manage policies and tasks, and manage retirement definitions and exclusion lists. You can ...
We are pleased to announce the following innovations for CMDB in the Vancouver family and Q3 Store releases. Unified Map View In my previous career, I worked as a partner to help ServiceNow customers ...
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What is new in the ServiceNow CMDB this quarter . ...
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Yokohama takes our CSDM data model to new places ....
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The CMDB for AI Transformation: A Snapshot of What...
