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PDI Login issue

Raau
Tera Contributor

4 weeks ago

Since Last one week I am facing an issue with PDI login.

Whenever I click on Start Building, It is throwing an error "User name or password invalid"

I have not changed it. I am using the default password.
My Instance is Online, but I am unable to login because credential issue.

Is there any way to solve it?

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

4 weeks ago

Hi @Raau 

 

Please rest the password

 

DrAtulGLNG_0-1782124291000.png

 

https://youtu.be/KL5PNDPeyeU

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Unboxing of PDI - In and Out (Developer.servicenow.com)
Unboxing of PDI - In and Out (Developer.servicenow.com)
youtu.be/KL5PNDPeyeU
ServiceNow offers free Personal Developer Instances (PDIs) on the Developer Site to users who want to develop applications or improve their skills on the Now Platform. PDIs provide members with a single sandbox environment to experiment with the Now Platform and build greater value for their ...
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Tanushree Maiti
Tera Patron

4 weeks ago

Hi @Raau 

 

1)When PDI instance was provisioned, you must received Admin credential in your registered id. 

Check with that .

2) Type password in notepad and ensure no keypad issue is in place.

3)If nothing works, Reset the password in Developer portal ->Manage My instance->Action button->Reset Admin Password

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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