We have a Playbook triggered on Task(created from record producer).
This will be the first task visible to agent in csm workspace as the 1st activity.
From 2nd activity, the custom activity definition will call the subflow and create another Tasks by using the same Record Producer action in a subflow and mapped as Associated Records for Playbook activities.
When users open these subsequent Freight Tasks(Not 1st task which triggers playbook) directly from Configurable Workspace (My List/Search), the Playbook inserts the 2nd task or 3rd task whatever we are trying to open and it shows in 1st activity UI layout) and it starts from initial stage and activity instead of resuming the existing execution.
Is there an out-of-the-box mechanism to associate child records with an existing Playbook execution so that Workspace resumes the current activity and only opens that activity which agent trying to access?
TIA
