Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Query related to task2 of micro certification

11222632_sa
Tera Contributor

‎01-21-2025 06:07 PM

Greetings!

My query is that while performing task 2 I am facing as issue that when I run filter command  which is assigned to field is empty and the Assignment Group is Service Desk , then it showing no data for display .

How to resolve it?

0 Helpfuls
  • 263 Views
1 REPLY 1

Harsh_Deep
Giga Sage
Giga Sage

‎01-21-2025 10:53 PM

Hello @11222632_sa 

 

Open any record and set assignment group is Service Desk and Remove the value from assigned to.

 

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

0 Helpfuls