I am using easy import to import new configuration item records but the imported data is not exactly as per the source import template. Specifically alpha numeric values in one column of the source data are changed to numbers when imported to Service...
Today we are using OWNED BY, MANAGED BY fields for Server and other CIs. But the problem we are seeing is, how to maintain it as users would leave the org, users might change the role, change the department etc and those fields would be outdated.So l...
We have to check whether an attachment is attached prior to submit the catalog form.And if there is no attachment then , display a message stating "You must attach your Certificate of Completion of the Cribl Fundamentals course."
We have around 100k duplicate CI's. We want to do like this - consider the recent udpated record as master record and clean our the other records.I know that this is possible in de-duplication workflow, but as we have huge records, looking for altern...
I'm looking at the CMDB Workspace, initially the Intelligent Search function. If I try doing a search in my Personal Developer Instance, it always errors, saying "Oops! Something went wrong on our end". See attached screenshot.In our corporate inst...
Dear all,I have setup a dev service now instance with some sample CMDB data.My use case is to setup a sync process of CMDB data into Jira Data center Assets management Does any of you have setup such POC case ?What plugin need to be used in SNOW and ...
Looking to write a scheduled job conditional script that would query on the assignment group and the short description of the sctask and if it returns true do not run else run the job Any ideas on what could be wrong with the following script:var gr...
Need to make a scheduled job not run on the first week of a month and not run on FEB and AUG.Tried this but not working for conditional script of scheduled jobLooking into a conditional script on the months but also more interested on a conditional q...
What URLs are required to be accessible by the Mid Server Network for Azure Cloud Discovery to work
Hello Community, After building Query with "CMDB Query Builder" i have scheduled daily report by email, via "Scheduled Email of Query Builders". All works good, except that results are limited to only 250 rows, out of 3000.How do i make report which ...
Hello Experts, Version: Washington D.C. We are not using Service Now discovery but instead use a collection of import jobs and service graph connectors to populate our CMDB. We are using CMDB 360, previously multi-source CMDB. Each of the imports sen...
When manually creating an OT Device there are two UI Actions. 'Save' and 'Create OT Device'When you select save the device shows under the cmdb_ci_hardware table, but NOT under the Operational Technology app modules. If you select 'Create OT Device'...
Hello - I am currently working with CMDB Data Manager in development. I am trying to create a policy using the Archive policy to archive certain parent child relationships to retired CIs. I am trying to create the data filter using the cmdb_rel_ci ta...
Getting started with trying to organize our CMDB. First by getting all of our Credentials in line for proper Discovery (as we've already got a good amount of CI's in the CMDB). Second by assigning all of our CI's into Support Groups. I'm primarily as...
Hii , In CMDB workspace, Under Management -> CI correctness wizard, I am getting the below error: As i am not able to find any indicator or wizard with Duplicate CI count (or) Stale CI count (or) CI correctness Can anyone help me how to fix this...
