Query related to task2 of micro certification

11222632_sa
Tera Contributor

Greetings!

My query is that while performing task 2 I am facing as issue that when I run filter command  which is assigned to field is empty and the Assignment Group is Service Desk , then it showing no data for display .

How to resolve it?

1 REPLY 1

Harsh_Deep
Giga Sage
Giga Sage

Hello @11222632_sa 

 

Open any record and set assignment group is Service Desk and Remove the value from assigned to.

 

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