Querying or Reporting on Dynamic CI Groups with no CMDB Group returns nothing

Robert Campbell
Tera Guru

I'm trying to view the Dynamic CI Groups where the CMDB Group is empty but I get nothing.

RobertCampbell_0-1687541026822.png

RobertCampbell_2-1687541586150.png

 

If I do this on my PDI, it works.  Both are on Utah but one has the Now Experience and the other doesn't.

RobertCampbell_1-1687541544489.png

 

6 REPLIES 6

Robert Campbell
Tera Guru

The field is empty.

RobertCampbell_0-1687793113507.png

 

Even when I open the record, the field is empty.

 

Tomas Lozano
Tera Expert

You're comparing apples and oranges - the top screenshot shows Technical Services - the bottom one Dynamic CI Groups.