I have lost the ability to select expanded field items on the platform analytics dashboard. Users are able to edit the report in View/Run module and select expanded columns (see column problem 1.PNG) Steps:Clicking on the Widgets to go to the list vi...
We have a CI group(cmdb_ci_group) named SN_Linux_SER_GRP and a CI named SN_SERVER_01. When I open the CI group SN_Linux_SER_GRP i can see the SN_SERVER_01 in down stream relationships. but if i try to see the same in the related list of SN_SERVER_01 ...
Hi,If you are archiving CMDB data, can you please share details on the following- Are you using Data Archiving or Archive policy in CMDB Data Manager? Is there any differece between them?- How are the CI relationships handled when you archive a CI?- ...
Hi All, I want to create a trend report for my dashboard .where i want to show inactive business owners for business applications from past 6 months .As we have corrected/updated inactive business owners to active business owners (another user).So w...
Following CSDM 4.0 and 5.0, mapping a Business Application to a Business Capability makes perfect sense. Define the product(s) you use to provide the defined capability. Where I'm challenged however, is with end user software. We have SAM Pro install...
When I click on CI Class Manager Open Hierarchy its reloading and page is not visible. Can anyone please confirm what changes impacted this issue.
Hello All,CMDB Health: Computer peripherals & Network circuit is not calculating in our CMDB Health Dashboard.I defined the Health Inclusion on 3C's and already defined group view as well for different different class.But whenever i tried to switch t...
I have a requirement to run a schedule script by taking input from UI. Currently, I have been able to make it work using Schedule Execution Script but in that schedule job time/cron is defined. I want it to drive the schedule script execution using t...
I am trying to get a report of all of the services that don't have a business application. The image below provides a list but these services do have business applications. I can get a list of Business Applications that don't have a Service but that...
Hi, How to create relationship to populate data in related list Incident, Problem & change tab of a CI? Best Regards,Juganta.
I want to hide the tooltip icon show in UI.If not hide, can I change the value shown in the tooltip.
Hi,->I have a requirement to add incident/ Problem/ change records to the Ci's respective related list tabs, if the ci is added in the affected CIs related list. If I add ci to affected CIs, in that ci's related list I want to add the Incident/proble...
Hi everyone,I'm looking for a way to limit the ability to configure the form layout in ServiceNow to a specific set of users (may be a group). Currently, it seems like this permission is more broadly available for personalize_form role.Does anyone ha...
Good morning! I'm new to Discovery, so please forgive me if the answer to this question is obvious. I've set up a Discovery schedule to run on one of our Linux boxes. The discovery creates a CI and populates the Required Fields with information, but ...
