Rediscovered CI remains Retired - Why doesn't OOTB Discovery change Install Status back to Installed
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 hours ago
I am trying to understand the expected OOTB behavior for CI lifecycle status during Discovery.
I have a printer CI (cmdb_ci_printer) that was previously marked as Retired.
After running Quick Discovery:
The same CI was identified (no duplicate CI created)
last_discovered / Most Recent Discovery was updated
discovery_source was updated
The CI IP address was updated correctly
Discovery completed successfully
However:
Install Status remains Retired
It is not changing back to Installed
My questions are:
- Is it expected OOTB behavior that a rediscovered CI remains in Retired status?
- Does OOTB Discovery ever automatically change Retired → Installed when the same CI is rediscovered?
- If not, what is the recommended approach, how to fix this issue?
0 REPLIES 0