We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Rediscovered CI remains Retired - Why doesn't OOTB Discovery change Install Status back to Installed

DeebikaS1775775
Mega Contributor

I am trying to understand the expected OOTB behavior for CI lifecycle status during Discovery.
I have a printer CI (cmdb_ci_printer) that was previously marked as Retired.

 

After running Quick Discovery:

The same CI was identified (no duplicate CI created)
last_discovered / Most Recent Discovery was updated
discovery_source was updated
The CI IP address was updated correctly
Discovery completed successfully

 

However:

Install Status remains Retired
It is not changing back to Installed

 

 

My questions are:

  1. Is it expected OOTB behavior that a rediscovered CI remains in Retired status?
  2. Does OOTB Discovery ever automatically change Retired → Installed when the same CI is rediscovered?
  3. If not, what is the recommended approach, how to fix this issue?
0 REPLIES 0