Reprocess existing CIs via IRE

[MFO1911]

Hello,

We have a lot of CIs automatically created from manually created Assets. So the Discovery Source is empty so they are not processed through IRE. With the help of a Knowledge Article we bulk updated the Discovery Source to "Manual Entry" but this was not triggering the IRE. So the questions are How can we simply process existing CIs through the IRE? and Is there a attribute on CI that marks if a CIs is passed through IRE?

Many thanks 

MFO

[Ashish37 · Accepted solution]

Hi @MFO1911 ,

So we have to run our Discovery or the SGC against these CIs to pass them through IRE. When a identification rule is affected the Discovery Source field on the CI is then updated to: "ServiceNow" or "SG-Intune".

>> Yes correct, as soon as these manually entered CI's are seen by Discovery or SGC Intune they will go through IRE to find a match based on Serial Number or Name) and you will see Discovery source SGC-Intune or ServiceNow updated with other discovered fields including Data Source History entries.

I also checked KB article KB0829078:

Play 4: Fix Play: Add IRE to any active Discovery Sources talks about how to manually import CI's via IRE.

Just a thought, if you export Name, Serial Number and Class from cmdb_ci_hardware and import them again in CMDB via transform map created in Play 4 then you will be able to achieve what you want to (Discovery Source will be Import step in this case). But I don't think that is necessary as you have ServiceNow and SG-Intune to populate the data.

Thanks,

Ashish