Hi Team, I have modified the filter condition in ''sn_cmdb_ws_group_query_metadata' and Count is updating here properly. But there is no change in CMDB workspace Overview even after refreshing. When I click on this CI Count is showing corect and same...
Hi, we are working on Armis-ServiceNow integration. we have observed an issue during Identification. 1) we import a Server CI into cmdb.2) we change mac_address manually.3) we import the same server CI into cmdb with original mac_address. During the ...
We have moved to Palo Alto Firewalls and I'm trying to determine how to discover them. We use Panorama to manage the firewalls. 1. Is the best way to pull information thru Panorama(API) to get information?2. Or use discovery patterns and SNMP? Than...
HiI have a question about import sets.I want to enter multiple tables data on one Excel sheet and import it.Is it possible to import data into multiple tables in one import?Thanks in advance.
A DCG ), which is a collection of Configuration Items (CIs), is created and managed by End User Services Technical Services. However, in real-world scenarios, such as when a user reports an issue with their computer, the CI reflects the specific comp...
Hi Team, We need to remove Compliance widget along from CMDB Workspace Home page, attached the screenshot.In Ui builder>CMDB WorkSpace>Home> there is a widget called 'CMDB Health loader', but could not find any script to remove this. Please assist. ...
I'm trying to identify impact assessment on changes to load balancers. We have load balancer discovery which identifies pools and pool members with the name and IP address, but I can not relate the pool members to the server CIs themselves so that I ...
We are currently facing an issue with missing serial numbers in the data received from the VR-Qualys integration (Discovery Source: VR-Qualys). Upon investigation, we identified that the following CI classes are affected:Unclassed HardwareIncomplete ...
We are working through making our Business Applications as complete as possible to meet NY DFS regulations. This entails making sure all required fields are complete. We are doing pretty well, but I would like to know how well other organizations are...
Hi Team ,we have enabled Qualys CMDB Bi-Direction plugin and integration is running fine but we want to send Asset or any personal computer STATE information into Qualys Business information tab in qualys.i have tried adding New Asset metadata attrib...
which role to give to the user for CMDB class edit access?
Hello. I recently got a Personal Developer Instance. I want to learn about the CMDB workspace but my instance keeps opening up to the App Engine Studio. Neither the search option nor any other option on the PDI is leading to a CMDB workspace. Please ...
I am preparing to implement Servicgraph Infoblox integration using CMDB Workspace. In the steps provided by ServiceNow, it mentions that Basic Auth credentials are required to authenticate http request, but there is no mention of what sort of permiss...
Hi All, We need to remove only the Compliance report from CMDB Health, Please assist how to remove.Regards,Saranya
Hi,I have some custom fields on cmdb_ci table so I need to update those custom fields whenever Name,IP address and serial number matches with existing records in cmdb_ci table. Here we are giving excel templates to users it contains Name,Ip Address, ...