I think the expected hierarchy of services is [service portfolio] => [taxonomy node] => [service] => [service offering]. Taxonomy nodes are flexible because you can have multiple layers of grouping for your services. In my organization, we've had a ...
Does the ServiceNow-Intune Service Graph Connector Import Deltas or the Entire Data Set Into the CMDB?
Hi All,I have tried to discover the windows server , it is able to discover and updating the correct information for Serial number, CPU, IP address etc , however it is updating RAM(MB) value is '0' instead of 16GB .Here Server actual RAM is '16' GB ,...
Hi All, Hope you are doing well I am trying make a data base connection from windows server and I have encountered below issue. Identification Engine errors: See Identification Logs for more info. ServiceNow discovery source in data source choice lis...
We have done intune integration using servicenow Graph connector. How to do field mapping
Hello CMDB Forum, I’ve studied a lot in the ServiceNow space and CMDB is something that I’ve always wanted to get involved in and implement a CMDB, most companies don’t know where to start. Is there a dedicated ServiceNow course that will show you ho...
外部の運用監視ツールとの連携するためにService Graph Connectorを利用します。その際に必要なITOM製品が何なのかお教えください。ITOM Visibiliyが一番安価でService GraphConnectorを含んいるので、これでよいかと考えておりますが、Visibilityは単独購入可能なのでしょうか。バージョンはXanaduで別途ITSMは購入します。
We are utilizing a service graph connector to pull in devices into the CMDB. It uses IntegrationHub ETL and creates that CIs without issue. However, at first it would not create new models using the correct. They were being created using the hardware...
Prior to De-duplication templates, our Duplicate CI Remediation process was defined to select Main CI based on the most recent most recent discovery date. The only date options available are "newest updated" or "oldest created"We have business rules ...
Hello All, May i know in identification rule, what is exact use of exact lookup count ?we wanted to use ire on custom table which is maintained by integration, import, and flow via request. to use reconciliation rule, do we have to create new choice ...
We are exploring using some Classes for storage devices, but we are not certain the best path forward. The ServiceNow documentation does not provide the clarity for us to move forward. For example, what type of records are others putting in cmdb_ci_...
Hello All, I am facing one issue with the cmdb task, its taking the assigned to without the assignment group, and taking only one user id, what could be the reason for that, i am attaching the screenshot for that.
Hi Everyone,I am setting up "Service Graph connector for Qualys" but while testing the connection i am getting below error. Does anyone knows how to fix this? Kindly help me on this please.FYI,i am in Vancouver release.Thank you !
I have created a custom table (not extended from any OOTB table). Built a logic to auto populate records in this table when any record is inserted in OOTB model lifecycle table. However, this custom table is not even loading. On clicking the module, ...
Evening CMDB Community, I’ve studied ServiceNow for years and would love to implement a CMDB or at least get an idea of how. What courses would you advise to take, would you include ServiceMapping?
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