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Retired CI's are visible on Configuration item field on change_request

shreyashshu
Tera Contributor

I am able to select retired CI's on change request, let me know whether it is OOB feature and if it is OOB then provide me with some docs regarding that.
If we can manipulate it with some system properties then also let me know.

 

Thanks

Regards,

Shreyash shukla

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @shreyashshu 

have a look at dictionary 

 

DrAtulGLNG_1-1788784908250.png

 

OOTB :

DrAtulGLNG_0-1788784857063.png

 

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Reference qualifier is getting override in the dictionary

So need to correct in override.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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