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Rubrik Integration Error – “Session contains no certificates – Untrusted”

RoseF1235
Tera Contributor

 

Hi everyone,

I’m working on integrating ServiceNow with Rubrik using the Service Graph Connector. The MID Server is online and validated, but the connection test continues to fail with the following error:

 
The current operation ended in state: ERROR. Detail: Request not sent to uri=https:/------.my.rubrik.com/api/graphql : org.apache.commons.httpclient.HttpException: Session contains no certificates - Untrusted
 

I believe this may be related to missing CA certificates or something needed from the Rubrik cluster side, but I’m not fully sure what certificate(s) should be provided or where exactly they need to be placed for MID Server trust.

Has anyone run into this with Rubrik before? What certificate(s) from the cluster are required and where should they be installed? Any guidance is appreciated!

 

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