SCCM integration

Steven Barber
Tera Contributor

Hello all,

 

When using SCCM integration plug in, while looking at the computer form, I'm not getting information for File Systems, Running Processes, CI IPs, DNS Names for CIs, Memory Modules, or TCP Connections.

I'm not seeing any downstream or upstream relationships either.

 

Also, I'm not using IntegrationHub ETL.

 

Is that information supposed to be empty?

1 ACCEPTED SOLUTION

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Steven Barber ,

 

This is OOB not populated by SCCM Integration,  This things will be populated in Related list. Refer the below documentations.

 

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/integrate/cmdb/referenc....

 

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

View solution in original post

3 REPLIES 3

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Steven Barber ,

 

This is OOB not populated by SCCM Integration,  This things will be populated in Related list. Refer the below documentations.

 

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/integrate/cmdb/referenc....

 

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

Hello Ajay,

 

So, if I'm understanding you correctly, that information isn't populated using SCCM Integration.

Hi @Steven Barber 

 

Yes that the correct understanding, I also verified the same in one of customer Instance.

 

you can achieve , if you want to achieve using the ETL Hub.

 

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/