Scripted Extension Point vs Inheritance Script Include

[davidnavelgas]

Hi,

I've been researching about how is the best approach to extend/override the exist functionality inside ServiceNow. Specially for my app, I would like to override the method filterLifeCycleStage of the OOB LifeCycleUtil script include. My first idea was created a new Script Include that extends of the OOB script include and create a new method that include the code that it requires. However, in other post I read about the Scripted Extension Point like the best way to extend functionality.

How I can use this ServiceNow's feature to override this method? What advantages have this approach? Has any influence in the performance of the execution?

Thanks in advance.

Cheers.

[Ra_l Alonso]

Hello David,

Have you resolved this??

[Seraj]

Hi @davidnavelgas ,

I have mentioned some best practice to use script include or extend the functionality

Best practice

• Don't try to modify or customized any out of the box script include.
• If you want to modified or customized any script then first make duplicate of that or copy that then you can customize as per your requirement.
• In your application if any common functionality need to perform on extending tables then you have to extend the functionality on your table.

[davidnavelgas]

Hi,

I agree with your point of view, but I would like to know more about Scripted Extension Point. Anyone knows about that?

Thanks in advance

Cheers.