How is the device_id generated?
Hello, How is this value populated?sys_auth_policy_device_app_registry.device_idHow can I check if a user is connecting from a registered device? Regards,N.
Forum Posts
Resolved! Configure the CMDB Micro-Certification Task-13
Hi Everyone,If someone can help with this confusion, I would be highly grateful. My Question: Duplicate Mongoose Web Server CI Entries Despite Identification Rule? I have an Identification Rule for the Mongoose Web Server based on:ClassRunning Proces...
Service Mapping - how to connect manual parent service to manual child services?
I am currently able to connect tag-based services CIs into a parent manual business service / application service CI where I can view the connected services from the parent service by right clicking the parent CI and click "view connected services" a...
Not able to fetch Ownership and ManagedBy field values, Service Graph Connector for Microsoft Intune
Hi @Palani Chockali,We have verified all your previous posts but couldn't understand how to fetch values from fields that were not included in the OOB.In the DataStream -> Computers, inside the Script Parser step, I used the following line:gs.info('T...
Resolved! How long do records additionally created when dropping an archive table?
Howdy Community,How long do records created on the tables below stay in the system?(I am not worried about records on tables beginning with ar_)Deleted File Related table - what was deleted)Deleted File References table - what columns (reference to) ...
unique CI
while creating Number for CMDB through Number maintenance next number is generated without any CI . its getting new number when refresh the form to create CI .
Monitored by CMDB Relationship Type
Hi All, Any recommendations for the relationship type between a Server that does Health Monitoring on an ESX host? I was looking for "Monitors::Monitored by" but I can't seem to find it. ThanksKirsty
Identification & Reconciliation
Hello, I am looking into IRE Reconciliation rules and trying to implement them. We have multiple integrations using the IRE, and sometimes the integrations share CIs (but may have differing data). In order to stop data from flipping back and forth b...
Resolved! How to stop updating owner field in computer table while updating other field from a 3rdparty source
I have a requirement that I need to stop updating only one field( Owner) in Personal Computer table that is coming from 3rd party tool. however I want fields to get updated from the same source on highest priority. How can I achieve this requirement....
Resolved! Plain Old Telephone Services (POTS) into CMDB ?
Hi, is anyone loading POTS into CMDB, if so which table(s) are you using and how are you loading?
Resolved! Executive CMDB Dashboards
Hi all, Guys I'm implementing the CMDB in my organization and we are running efforts to start Discovery. So far we enabled the CMDB Health Dashboard and the CMDB Workspace however it is more operational and more to the CMDB Manager use it. So I don't...
Resolved! Two CIs with the same name in the CMDB, how can I ensure the correct CI get the relationship?
If I have two Configuration Items (CIs) with the same name in the CMDB but from different classes, and I need to import relationships using a cmdb_rel_ci Excel file — how can I ensure the correct CI get the relationships assigned? I'm asking because ...
Setting up CI class owner for every CI class to improve data quality
Hello All, We are trying to setup the CI class owner for eevry CI class in ServiceNow to improve data quality. for example, the product owner of windows squad will be the owner of all windows CIs. Which means they are the secondary owners responsible...
Record Producer Submitting sys_id Instead of Table Name – How to Store Table Name?
I am working on a Record Producer in ServiceNow where I have a reference variable called master_table, which allows users to select a table from sys_db_object.Issue:When the form is submitted, the master_table field stores the sys_id of the selected ...
Azure discovery for Windows 11 Multi-session -
Has anyone started setting up Windows 11 Muli-session VM's in Azure and have the OOTB ServiceNow discovery discover the VM and correctly identify the operating system?
