Service Graph Connector for Microsoft SCCM - Completing successfully but there is a database error
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-09-2024 11:19 AM - edited 04-09-2024 11:30 AM
We have the Service Graph Connector for Microsoft SCCM running successfully (all import jobs complete successfully in transform history) and the SCCM JDBC Connection Credentials test successfully but on the database server there are "Logon error for user errors..." everytime we run the data imports.
The password is correct.
I cannot find a log that tells me what functionality is try to run or credential record is being used and causing the error.
Anything you can suggest would be greatly appreciated.
- Labels:
-
Service Graph Connector
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-10-2024 08:48 AM - edited 04-10-2024 08:53 AM
Yes, there is no issue on ServiceNow end and is on the SQL. Thank you for the suggestion.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-10-2024 08:51 AM
I am able to login to each MID Server and test the connection thanks to https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748820. All test connections passed.
That doesn't solve my issue but gives me some more information. Thank you.
