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Service Graph Tanium Connector Custom field

Nikunj Bambhar1
Tera Contributor

Hi All,

 

we have Tanium Service Graph connector and want to map "user_name" attribute from tanium to Assigned_to in ServiceNow

I am inside the Robust transform map? what is the next step? can anyone guide?

i was able to go to import set and find out the whole JSON Which gets ingested.

how do we map the fields here?

NikunjBambhar1_0-1707409574417.png

 

1 ACCEPTED SOLUTION

AJ_TechTrek
Giga Sage

Hi @Nikunj Bambhar1 

 

The best way to map any field with any field, You must use the ETL Hub, It will give you clear picture of field mapping instead of Robust transform Map.

 

for more info and plugin installation of Integration hub , refe rthe below documenatation.

 

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

 

https://www.rapdev.io/blog/servicenow-integrationhub-etl#:~:text=The%20ETL%20is%20an%20upgrade,read%....

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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5 REPLIES 5

jakemcnamar
Tera Contributor

I too need to map username from Tanium to "assigned to" in ServiceNow but username from Tanium is in format domain\userid and username in ServiceNow is userid@domain.  How can I get those to match?