Service Mapping via API

[FrancescoM50066]

Hi all,

do you know if is there the possibility to launch Service Mapping via API?

[Schaganti]

Hi @FrancescoM50066,
Yes it is possible! You can trigger Service Mapping via the ServiceNow REST API. Here are a few ways to do it:
1. Using the Service Mapping REST API
ServiceNow provides out of the box REST endpoints to trigger mapping runs. You can use the Discovery API to kick off a Service Mapping job programmatically.
2. Using a Background Script / Scripted REST API
You can write a custom Scripted REST API that internally triggers the mapping using ServiceNow's DiscoveryAPI script include.
3. Using Table API
You can insert a record into the sa_pattern_map_run table via the Table API to trigger a mapping run.

Hope this Helps!

[FrancescoM50066]

I have looked fo the Service Mapping REST API but I didn't found it. @Schaganti  could you please indicate me its name? If you are referring to the Discovery API at this link , what should I use to run the service mapping on a determined endpoint?

[Schaganti]

That API is actually for Discovery not Service Mapping — they are two different things so it won't work for your use case!

For Service Mapping, try using the Table API on the sa_pattern_map_run table to trigger a mapping run on your target endpoint.

Just to confirm — are you looking to trigger Discovery or Service Mapping? That'll help narrow down the right approach!

[FrancescoM50066]

Thank you for your answer.

yes, I would like to trigger service mapping towards an endpoint or using tag based service mapping.