ServiceNow CMDB Dashboard

MUJAVAR SUBHANI · 6 hours ago

Hi,

When I open CMDB Dashboard through CMDB Workspace, at CMDB Health in home- The Completeness score card showing N/A, Correctness score card showing N/A and Compliance score card showing NaN%. When I click on any once of these score cards Completeness, Correctness score cards showing "One of more jobs failed" and Compliance score card showing "No data available".

Similarly, when I opened CMDB Dashboard through Navigator, CMDB Dashboard>CMDB View - same Completeness and Correctness score cards showing N/A and Compliance score card showing 0%.

And Overall score showing N/A.

I checked respective scheduled jobs and those are active only.

I checked CMDB Health Metrics and those are active only.

I checked CMDB Health Results and those are also correct only.

I checked Required and Recommendation fields, few CI Classes have those data.

I checked Orphan and Stale CIs, those also have data.

Checked few rules.

Ran scheduled job Manually even though, still showing N/A.

Any thoughts on this, why this issue happening

Dr Atul G- LNG · 6 hours ago

Hi @MUJAVAR SUBHANI

Please run the jobs now and then check after few minutes

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Dr Atul G- LNG · 6 hours ago

After job execution:

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************