Show the Reference fields results in Order.

[Lucky1]

Hello all,

Good day!!

There is a catalog item in my PDI and I have created a reference field, referencing to the Configuration item table.

My requirement is is there any way to show the results, in alphabetical order?

For example, there are 3 CIs on Amazon let's say.

Amazon Practice,

Amazon On-prem

Amazon Cloud.

So, when user types Amazon in the reference field, it should show Amazon Practice first and then On-Prem and then lastly Cloud.

I checked with the attribute, ref_ac_order_by=name but it's not working.

Please help.

Regards,

Lucky

[Chaitanya ILCR]

Hi @Lucky1 ,

the only way to have the choices in descending order is through the query BR

refer this

https://www.servicenow.com/community/process-and-task-mining-article/reference-field-autocomplete-so...

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya