Show the Reference fields results in Order.

Lucky1
Tera Guru

3 weeks ago

Hello all,

 

Good day!!

There is a catalog item in my PDI and I have created a reference field, referencing to the Configuration item table.

My requirement is is there any way to show the results, in alphabetical order?

 

For example, there are 3 CIs on Amazon let's say.

Amazon Practice,

Amazon On-prem

Amazon Cloud.

 

So, when user types Amazon in the reference field, it should show Amazon Practice first and then On-Prem and then lastly Cloud.

I checked with the attribute, ref_ac_order_by=name but it's not working.

 

Please help.

 

 

Regards,

Lucky

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Chaitanya ILCR
Mega Patron

3 weeks ago

Hi @Lucky1 ,

 

the only way to have the choices in descending order is through the query BR

refer this

https://www.servicenow.com/community/process-and-task-mining-article/reference-field-autocomplete-so...

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

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