SNPI - Import CMDB Data - Failed

[jihyungkim]

I got this task result that prevents me from validating the task.

Did you correctly import 6 CloudDimensions (CD) servers?

I have searched the community search to see if I can try something different but mainly  the Field Maps Related List does not seem to be seen at the right timing.  Whenever I save the record, and remain on the form at first it showed up. However when I tried to do it from the very beginning it flickered and did not show up. I must have done something wrong. 

I wonder if there is way I can start this module SNPI - Import CMDB Data from scratch. If I repeat it it said the lable name exists so needs to save it differently and even when I tried it no luck.

This is more difficult than previous task and I would need your help on this.

Thanks.

Regards,
Jihyung Kim

[GlideFather]

Hi @jihyungkim,

sometimes the validation is unpredictable or something small must be changed.

Please share the lab instructions (I don't remember what was required there and I'm not enrolled myself to check now) and also what you did to compare

[jihyungkim]

Hi @Tera Patron,

Ok I see what you mean. 

I will try to share the lab portion of it and so on but at this point, it would be nice if I can figure out on how to try it from the very beginning. Once you have started, it is difficult to do it since the file name needs to be saved differently.

Thanks.

[jihyungkim]

1. Under Create Transform Maps step & A'Server Transform Map',  Source field: Server indicated the red color saying it is alredy exists and maybe i have tried it repeatedly before but can I skip this portion?

2. Validate Successful Transformation step, I do not see the CD Billing record and Show dependency views.

*Note: It is tricky to validate task successfully even though I have tried to go to Community Search since the case is all different although they fall under the same error message, "Did you correctly import 6 CloudDimensions (CD) services?  It is difficult to verify exact same steps with sample and if I repeat the steps the file name has to be changed to go forward and it will ruin the originality setting and maybe that will result in failing to validate task. 

I still have 2 modules to troubleshoot and 3 more to go and within 1 week I must complete them without failure so that I can complete ServiceNow Platform Implementation. I know I am novice on this lab but if I do not meet the due date this will be disappeared and the whole lab instance will not be restored. So it is a bit stressful; however I would like to do my best to complete and learn about it for sure. 

Thanks for your kind reply.

Regards,
JihyungKim